smartfind procedure

Here are the instructions for SmartFind access:
Please be advised that our SmartFindExpress substitute calling system has now been upgraded to the latest version.
  • the telephone access phone number (toll free) is 1-844-251-6720
  • the Web Address is bluewater.eschoolsolutions.com
  • the website is now compatible with mobile devices browser (SFE Mobile) 
  • the app is available for use and the district code for Bluewater is ZJJQ
The login to Smartfind, web version only has changed to link with the Board’s active directory (AD) .  If you are already logged into the board’s Office 365 (O365) site, when you go to the Smartfind webpage, click on the word 'Microsoft' (see red circle on image below) and this will link you directly into Smartfind.   Do not enter anything in the District ID and Password fields as these are not functional and will no longer connect you into the system.  The Forgot Password link is also not functional now that we are sync’d to AD.

If you are not logged into the board O365 site, you will still click on 'Microsoft', then you will need to enter your 4+3@bwdsb.on.ca plus AD active directory password that you use for your board login.  

If you are having difficulty with your O365 password/cannot recall your AD password, you may need to reset it.  To reset your password, use this link      https://passwordreset.microsoftonline.com/

If you continue to have issues, you can contact the ICT Help Desk for further assistance with resetting your AD password at toll-free 1-866-538-0575.

Your existing access ID and PIN will still continue to be used for the phone functionality of Smartfind only.   
To change your PIN used for the phone only, login to Smartfind via the web. In the top right corner, click on Profile, Personal Information.  Click on the PIN radio button, then key in your new PIN and confirm.  (do not change O365 Password here – it must be done as mentioned above)
Note: Internet Explorer is no longer supported by the software provider, therefore users will not be able to log into SFE using the Internet Explorer browser.  Chrome is the recommended web browser.

Please email sfx@bwdsb.on.ca with any questions or issues.